Legal

Galactic Wins Terms and Conditions

The rules that govern your account and your play with us, set out in plain language for Canada.

What Our Terms Cover

These Galactic Wins terms and conditions set the agreement between your account and our site. They describe how an account is opened, how play proceeds, and how any bonus is credited and cleared. Reading them before you register means nothing on your account page comes as a surprise later.

We update this agreement from time to time as games, promotions or payment partners change. The version shown here is the one that applies to your account whenever you sign in, so it is worth a fresh look occasionally rather than only once at signup.

Eligibility and Your Account

You must meet the legal gambling age of 19+ to register or play on our site, and we ask for accurate personal details at signup. One person keeps one account; a second account under the same identity or household breaches this agreement and can lead to funds being withheld pending review.

You are responsible for keeping your login details private and for any activity that happens under your account. If you suspect someone else has accessed it, contact our customer support straight away so the matter can be looked into.

Bonus Terms and Wagering Requirements

Every bonus we credit, whether tied to a deposit or offered as free spins, carries its own wagering requirements before any linked balance becomes withdrawable. Those requirements are stated on the offer itself at the time it is credited, and they govern how the bonus must be played through.

For a plain explanation of how wagering requirements work across our offers, our wagering requirements page walks through the mechanics in detail, and the current line-up of offers sits on our bonuses page.

View current offers

Game Rules and Fair Play

Each game on our site runs to its own published rules, covering how a round resolves and how a result is determined. Those rules sit alongside this agreement rather than replacing it, so both apply whenever you place a bet.

Different categories of bonus suit different styles of play, and our bonus types page explains how each one is structured before you decide which offer to claim. We expect every player to use our games as intended, without exploiting an error or a technical fault for gain.

Account Suspension and Closure

We may suspend or close an account where these terms have been breached, where details provided at signup are found to be false, or where activity suggests the account is not being used by the person who registered it. Where funds are affected, we aim to explain the reason in writing.

You may close your own account at any time by contacting customer support, and any outstanding balance not subject to an open bonus condition is handled according to this agreement.

Set your own limits before you play. Our responsible gambling page lists the tools available if you want to pause or restrict your account.

Changes to These Terms

We may revise this agreement as our site, our games or our offers evolve. Material changes are reflected on this page, and continuing to use your account after an update means the current version applies to you.

If a specific clause ever becomes unenforceable under applicable law, the remainder of this agreement continues to apply as written.

Questions About These Terms

Who can open an account under these terms?

Anyone who meets the legal gambling age of 19+ and provides accurate registration details may open a single account with us, subject to the eligibility rules set out above.

What happens if I open more than one account?

These terms allow one account per person. A second account linked to the same identity breaches this agreement and may result in funds being held while we review the accounts involved.

Where do I find the wagering requirements for a specific bonus?

Wagering requirements are shown on the offer itself when it is credited to your account, and our wagering requirements page explains how those conditions are generally applied.

Can these terms change after I register?

Yes. We may update this agreement as our site and offers develop, and the version in force at the time you use your account is the one that applies.